Privacy Policy
Last Updated: July 27, 2026
Painters Hamilton, operated by Keller Painting (“Painters Hamilton,” “we,” “our” or “us”), respects your privacy. This policy explains what personal information we collect, why we collect it, how it may be used and the choices available to you.
1. Information We Collect
When you request a quote, contact us or use our website, you may provide information such as:
- Your name
- Email address
- Telephone number
- Property or project address
- Details about your painting project
- Photographs or documents you choose to send
- Records of communications with us
Our website and service providers may also collect limited technical information, such as your IP address, browser type, device type, pages visited, referral source and approximate location.
2. Why We Collect Information
We may use personal information to:
- Respond to questions and quote requests
- Assess, schedule and complete painting projects
- Prepare estimates, contracts, invoices and warranty records
- Communicate about appointments or active projects
- Provide customer support
- Maintain business and accounting records
- Improve our website and services
- Protect against fraud, abuse or security threats
- Meet legal, insurance and regulatory obligations
We will not use your information for an unrelated purpose without obtaining additional consent where required.
3. Consent
By submitting information through our website, telephone, email or another direct communication method, you consent to its use for the purposes explained when it is collected.
You may withdraw consent for optional uses by contacting us. Withdrawal of consent may not affect information that must be retained for legal, contractual, accounting, warranty or legitimate business purposes.
4. How Information May Be Shared
We do not sell or rent personal information.
Information may be shared with service providers that help us operate our business, such as website hosting, email, customer-management, scheduling, payment-processing, accounting or analytics providers. These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transfer. Contractors or trades involved in your project may receive necessary project information where appropriate.
5. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legal, tax, insurance, warranty and business-record requirements. Information that is no longer required is deleted, anonymized or securely destroyed where reasonably practical.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to operate correctly, understand website usage and measure marketing performance.
You can control cookies through your browser settings. Disabling some cookies may affect website functionality.
Website tools currently used:
[List Google Analytics, Google Ads, Meta Pixel, embedded forms or other tools-or remove this sentence.]
7. Security
We use reasonable administrative, technical and physical safeguards intended to protect personal information. However, no internet transmission or storage method can be guaranteed to be completely secure.
8. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask that inaccurate information be corrected. We may need to verify your identity before completing a request.
Subject to applicable requirements and permitted exceptions, you may also ask questions about how your information has been used or disclosed.
9. Marketing Communications
We will send promotional emails or text messages only where we have the appropriate consent or another lawful basis. You may unsubscribe using the instructions in the message or by contacting us.
Service communications about an estimate, appointment, project, invoice or warranty are not promotional messages.
10. External Links
Our website may link to websites operated by third parties, including review platforms, paint manufacturers and social-media services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
11. Changes to This Policy
We may update this policy when our practices, services or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
12. Contact Us
Questions, privacy requests or complaints may be directed to:
Privacy Contact: Alex Keller
Painters Hamilton / Keller Painting
48 Caroga Ct #13
Hamilton, Ontario L9C 7M2
Email:
[email protected]
Telephone:
(289) 273-3625